Refund Policy for Web Development Services

At Tectignis, we are committed to delivering top-notch web development solutions tailored to meet our clients’ needs and expectations. However, we understand that circumstances may arise where a refund is requested. Please read our refund policy carefully to understand your rights and obligations regarding refunds for our web development services.

1. Eligibility for Refund:

– Refunds may be issued within 30 days from the date of project initiation or purchase, whichever is earlier.
– To be eligible for a refund, clients must provide a valid reason for the request. Valid reasons may include dissatisfaction with the quality of work, failure to meet project requirements, or technical issues that cannot be resolved by our team.
– Requests for refunds must be submitted in writing via email to our customer support team at [support@tectignis.in].

2. Refund Process:

– Upon receiving a refund request, our team will review the circumstances and the progress of the project.
– If the request is deemed valid, we will initiate the refund process within 7 business days.
– Refunds will be issued using the original payment method. Please allow up to 10 business days for the refund to reflect in your account, depending on your financial institution’s processing time.

3. Non-Refundable Items:

– Certain aspects of our web development services may not be eligible for refunds. These include:
– Customizations or enhancements requested by the client after project initiation.
– Domain registration fees, hosting fees, or third-party service charges.
– Services that have been fully completed and delivered to the client.
– Any non-refundable items will be clearly communicated to the client before the commencement of the project.

4. Cancellation Policy:

– Clients may cancel their web development project at any time, subject to the terms of our cancellation policy.
– Depending on the stage of the project and the work completed, cancellation fees may apply. These fees will be communicated to the client before the cancellation is finalized.

5. Dispute Resolution:

– In the event of a dispute regarding a refund or project cancellation, we encourage clients to contact our customer support team to seek resolution.
– If a satisfactory resolution cannot be reached, clients may pursue alternative dispute resolution methods or legal recourse as per applicable laws and regulations.

6. Changes to Refund Policy:

– We reserve the right to modify or update this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By engaging with our web development services, you acknowledge that you have read, understood, and agree to abide by our refund policy. If you have any questions or concerns, please contact our customer support team at [support@tectignis.in].

Thank you for choosing Tectignis for your web development needs.

Company Name: Tectignis
Contact Information: support@tectignis.in
Website URL: https://tectignis.in/